Your privacy matters to us. This policy explains exactly what data 77r collects, why we collect it, how we use it, and the rights you have over your personal information.
We never sell your personal data. We never share it without a legal reason. We protect it with industry-standard encryption.
Six core commitments that define how 77r handles your personal data every single day.
77r only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it. If we don't need it, we don't ask for it.
77r does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We use it to run your account and nothing else. This is a firm commitment, not a policy footnote.
All data transmitted between your device and the 77r platform is protected with SSL/TLS encryption. Your payment details, login credentials, and personal information are encrypted in transit and at rest. We use the same security standards as major financial institutions.
You have the right to access, correct, and delete the personal data 77r holds about you. These aren't theoretical rights buried in legal text — they're practical options you can exercise by contacting our support team. We respond to data requests within 30 days.
77r uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We don't use cookies to track you across other websites. You can manage your cookie preferences at any time.
77r keeps your personal data only for as long as it is needed. Account data is retained for the duration of your account and for a defined period after closure to meet legal requirements. Once the retention period expires, your data is securely deleted.
Summary: 77r ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the 77r platform at 77r.live. By registering an account or using our services, you agree to the practices described in this policy.
Welcome to the 77r Privacy Policy. 77r is an online game hall platform serving players in Bangladesh. We take your privacy seriously and are committed to being transparent about how we handle your personal data.
This policy applies to all personal data collected through the 77r website at 77r.live, the 77r mobile application, and any related services or communications. It covers data collected when you register an account, make a deposit or withdrawal, play games, contact our support team, or simply browse the platform.
We encourage you to read this policy in full. If you have any questions after reading it, our support team is available 24/7 and will be happy to help. You can also find answers to common questions on our FAQ page.
Scope: This Privacy Policy covers personal data processed by 77r in connection with the platform. It does not cover third-party websites or services that may be linked from the platform. We are not responsible for the privacy practices of any third party.
77r collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the platform, and from third parties such as payment processors and identity verification services.
Data you provide directly:
Data collected automatically:
Data from third parties:
77r uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The table below summarises the main ways we use your data and why.
| Purpose | Data Used | Why It's Needed |
|---|---|---|
| Account registration | Name, phone, email, password | To create and manage your account |
| Identity verification | Name, DOB, ID documents | To confirm you are 18+ and who you say you are |
| Payment processing | Mobile wallet number, transaction data | To process deposits and withdrawals |
| Game operation | Game history, bet records | To run games and record results accurately |
| Customer support | Account data, support messages | To resolve your queries and complaints |
| Fraud prevention | IP address, device data, transaction patterns | To detect and prevent fraudulent activity |
| Platform improvement | Usage data, session data | To understand how the platform is used and improve it |
| Legal compliance | All relevant data | To meet our legal and regulatory obligations |
77r does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how a decision affecting your account was made, you can contact our support team to request a manual review.
77r processes your personal data on the following legal grounds:
77r does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable law.
Important: 77r will never share your personal data with advertisers, data brokers, or any third party for marketing purposes. If you receive unsolicited marketing claiming to be from 77r, please report it to [email protected] immediately.
77r uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site so we can keep improving it. A cookie is a small text file stored on your device when you visit a website.
Types of cookies we use:
77r does not use third-party advertising cookies or cross-site tracking cookies. We do not allow advertising networks to place cookies on the 77r platform.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform normally.
77r takes data security seriously and implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
Security tip: You can help protect your account by using a strong, unique password for 77r and enabling any available two-factor authentication. Never share your login details with anyone — 77r staff will never ask for your password.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77r will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
77r retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The table below outlines our standard retention periods for key categories of data.
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| Identity verification documents | Duration of account + 5 years after closure |
| Transaction records | 7 years (legal requirement) |
| Game history | 3 years from date of activity |
| Support communications | 3 years from date of communication |
| Analytics and usage data | 13 months (rolling) |
| Marketing consent records | Until consent is withdrawn + 1 year |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your account before the end of a retention period, we will delete all data that we are not legally required to retain and anonymise the rest.
You have the following rights in relation to the personal data 77r holds about you. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.
We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. In such cases, we may charge a reasonable administrative fee or refuse the request, and will explain our reasons.
77r is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 77r platform.
If we become aware that we have collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 77r, please contact us at [email protected] so we can investigate and take action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. For more information on protecting young people from gambling harm, visit our Responsible Gaming page.
77r may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, we will notify you via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Continued use of the 77r platform after changes to this policy are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77r handles your personal data, please get in touch with our team:
We aim to respond to all privacy-related enquiries within 30 days. For urgent matters — such as suspected unauthorised access to your account — please use live chat for the fastest response.
Data requests: When submitting a data access, correction, or deletion request, please include your registered phone number and account username so we can locate your records quickly and respond efficiently.
Your data is protected. Your privacy is respected. Join hundreds of thousands of players in Bangladesh who trust 77r for fair games, fast bKash payouts, and a platform that puts players first.